Privacy Policy
TRADING ADVISOR PTE. LTD. (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tradingadvisor.ai (“Site”), subscribe to our services, or interact with our platform.
Information We Collect
We may collect the following types of personal and technical information:
- Personal Identifiable Information (PII): Name, email address, company name, job title, billing information, etc.
- Technical Information: IP address, browser type, device type, pages visited, and referral data.
- Usage Data: Time spent on the site, pages viewed, report downloads, and feature usage.
- Payment Information: Processed securely by third-party providers (e.g., Stripe); we do not store card details.
How We Use Your Information
We use your data to:
- Provide access to reports and platform features
- Process payments and manage subscriptions
- Send service updates, alerts, and marketing materials
- Improve our website functionality and user experience
- Monitor security, fraud, and platform usage trends
Legal Basis for Processing (GDPR Compliance)
We process your data based on:
- Consent (e.g., newsletter subscriptions)
- Contractual obligations (e.g., paid subscriptions)
- Legitimate interests (e.g., improving service, analytics)
Data Sharing and Disclosure
We do not sell your data. We may share your information with:
- Payment processors
- Cloud hosting and analytics providers
- Legal or regulatory authorities (if required by law)
Data Storage & Security
Data is stored on secure servers with encryption and access controls. We take appropriate technical and organizational measures to protect your data.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your data
- Correct or delete your personal data
- Withdraw consent or unsubscribe at any time
- File a complaint with a regulatory authority
Cookies
Our website uses cookies and similar technologies to improve user experience. By using the site, you consent to cookie use. You may manage cookie settings via your browser.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined, comply with legal obligations, and enforce agreements.
Third-Party Links
We may include links to other websites. We are not responsible for the privacy practices of those third parties.
Contact Us
To exercise your rights or ask questions about our policy: news@tradingadvisor.ai